Refund policy

Our Freshness Guarantee

We harvest to order and want you to love everything you get from Rose Creek Farms. If something in your order isn't right (damaged, wilted, or missing), please let us know.

• Email support@rosecreekfarmstore.com within 48 hours of picking up or receiving your order.
• Include your order number and a photo of the item.
• We'll offer a replacement or store credit.

Because produce and prepared foods are perishable, we can't accept them back as returns.

Handmade jewelry and other non-perishable items

If you're not happy with a non-perishable item, such as our handmade earrings, contact us within 30 days of receiving it. Items must be unused and in their original condition, and we'll let you know how to return them. Please reach out before returning anything.

Gift cards

Gift cards can't be returned or refunded.

Refunds

If we approve a refund, it goes back to your original payment method. Your bank or card company may take a few days to post it.

Questions? Email support@rosecreekfarmstore.com.